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Professional Services Overview

Communication Resources Inc.

is a systems interconnect / Value Added Reseller that provides professional services for SMB's, enterprises, and other interconnects / VAR's / integrators that require nationwide implementation, project management, and support services for voice and data equipment. 

Our core competencies lie in the following areas:

 Voice Services

 Capabilities

·          Customized field reports which include equipment inventory and bell line inventories

·          Installation, de-installation and re-installation of phone and voice mail systems

·          Installing copper and fiber optic cable

·          Expertise on dozens of different phone systems and networking equipment

·          New equipment sales, service and installation

·          On-site service and maintenance

·          Troubleshooting

 Voice Applications

·          Voice over IP – Convergence Solutions

·          Telephone systems (IP-PBX, PBX, Key)

·          Voice Messaging

·          Unified Messaging

·          Call Centers

·          Multiple Office Networking (WAN)

·          Local Area Networking (LAN)

 Systems Serviced

·          Avaya/Lucent/ATT

·          Northern Telecom

·          Mitel

·          Comdial

·          Executone

·          Fujitsu

·          Hitachi

 

·            Inter-Tel

·            NEC

·            Panasonic

·            TIE

·            Toshiba

·            Rolm

·            And others

 Voicemail Systems Serviced

·          Avaya/Lucent/ATT

·          Northern Telecom

·          Voice Gate

·          Active Voice

·          Octel

 

·            AVT

·            VMX

·            Rolm

·            And others

 Certifications 

Communication Resources, Inc. determines our technician groups’ expertise within specific brands and models of equipment.  In addition, our own in-house,

Certified technicians are a valuable resource for our customers.

 Cabling Services

·          CAT3

·          CAT5

·          CAT5e

·          CAT6

 

·            Systemax

·            Coax

·            Twinax

·            Fiber Optic

 

Cable runs are toned, tested and certified per ANSI, EIA, TIA standards to assure optimal performance.

 Data Services

 Capabilities

·          Installation and implementation of data equipment (PC’s, Hubs, routers, servers, etc…)

·          Networking of PC’s and printers

·          Installation and upgrade of software

·          Sale of data equipment

·          Cabling/cable plant design with our BICSI certified technician

·          Configuration and programming of equipment

·          Remote service/repair of data equipment and  cable hardware

·          On-site and remote trouble shooting/repair

·          Site surveys

·          Nationwide deployments

Other Services

·          Broadband Internet Services

·          Telephone & Data Circuits

·          Wireless Voice & Data Networking

·          POS Implementation & Service

·          Project Management

·          Interactive, On-line PM tools

·          On-line job ticket submission